Configuring Outlook 2010

Set up a POP3 or IMAP4 connection to your email in Outlook 2010 or Outlook 2013


  1. Open Outlook. If the Microsoft Outlook Startup wizard appears, on the first page of the wizard, click Next. Then, on the E-mail Accounts page, click Next to set up an email account.

    2. If the Microsoft Outlook Startup wizard doesn't appear, on the Outlook toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.

  2. Click Manually configure server settings or additional server types, and then click Next.
  3. On the Choose Service page, select Internet E-mail, and then click Next.
  4. Provide the following information on the Internet E-mail Settings page.

    5. Under User Information:
    1. In the Your Name box, enter the name you want users to see when you send email from this account.
    2. In the E-mail Address box, enter your email address.

    Under Server Information:
    1. Under Account Type, select IMAP or POP3. We recommend using IMAP because it supports more features.
    2. In the Incoming mail server box, enter the IMAP or POP server name. The server name will be: mail.yourdomainname.com.
    3. In the Outgoing mail server (SMTP) box, enter the SMTP server name. The server name will be: mail.yourdomainname.com.

    Under Logon Information:
    1. In the User Name box, enter your email address.
    2. In the Password box, enter your password. If you want Outlook to remember your password, make sure the check box next to Remember password is selected.

  5. At the bottom of the page, click More Settings, and then fill in the Internet E-Mail Settings dialog box as follows:
    On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication. Also, select the option for Use same settings as my incoming mail server.

    On the Advanced tab:
    1. Under Incoming server (IMAP), or Incoming server (POP3), next to Use the following type of encrypted connection, select SSL in the drop-down list.
    2. Under Outgoing server (SMTP), next to Use the following type of encrypted connection, select SSL, and then click OK. Make sure the port is set to 465. (NOTE: You will receive a certificate warning message when sending your first message after starting Outlook. Once you select "yes" the first, the message will not show up until the next time you restart Outlook)
    3. If you're using POP3 and you want to keep a copy of your messages on the server, under Delivery, click Leave a copy of messages on the server. If you don't select this option, all messages will be removed from the server and stored locally on your computer.

  6. On the Add New Account page, click Next. After Outlook tests your account, click Close to close the Test Account Settings dialog box.
  7. On the Congratulations page, click Finish.
  8. On the Account Settings page, click Close.
  9. If you're using IMAP4, a message may appear asking you if you want to download folders for the mail server that you added. Click Yes. Use the Outlook user interface to select which folders to synchronize between the server and your local computer, and then click OK.

What else do I need to know?


  • If you can't successfully connect to your account using Outlook, do one or more of the following:

    • Wait a few minutes and try again.
    • If you need to connect to your email account immediately, use a Web browser and use the webmail option. The address to access webmail is http://mail.yourdomainname.com
    • If you don't know whether to use POP3 or IMAP4, consider using IMAP4 because it supports more features.
    • Contact Gaglani Support and report the error you're getting when you try to connect with Outlook.

  • For more information about how to use Outlook, see the Help documentation provided with Outlook.

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